SELECTION OF TECHNOLOGY PROJECTS OF INFORMATION IN ENVIRONMENTS OF INDETERMINATION

Abstract

Usually,organizations confront the difficultyto make thebest decision about the way to invest their recourses in different project alternatives.The organization acquires competitive advantages when their software development projects are well evaluatedand
correctly selected. Selecting projects in the Information Technology field presents a challenge in many senses; some of them are,
to assessintangible benefits is difficult, projectsare interdependent andorganizations imposeself-constraints. In addition, the
framework to make the decision is generally uncertainwith many unknown factors.This paper aims to propose a model which
integrates methods, techniques,and tools such as the Balanced Scorecard Model,Neutrosophic Analytic Hierarchy Process
andZero-one linear programming. The proposed model is designed to select the best portfolio of Information Technology
projects.It overcomes the challenges previously pointed out andcan be coherently incorporated in the strategic planprocessof the
organization. In addition, it eases the course of experts’ decision making, because it is based on Neutrosophy and hence
incorporates the indeterminacy term.